CORE JOB RESPONSIBILITIES

• Contact Youth (Kindergarten through 12th grade), Parents/Caregivers, and Mentors on a policy-based schedule to ensure healthy, sustainable match relationships.
• Maintain accurate and timely documentation of all contacts to ensure the safety of all Littles and to meet agency compliance goals. Average caseload is approximately 60- 70 matched relationships.
• Ensure early identification of child safety concerns by coaching, reporting, and accessing resources.
• Ensure early identification of match endurance concerns and address through coaching, conflict resolution, appreciating, and training.
• Implement Program Policies to meet National and Agency Standards.
• Maintain accurate and timely data in electronic and physical files.

QUALIFICATIONS FOR EPISODIC AND SEASONAL WORK

• Must be a BBBSEMO for at least 6 months.
• Employee must have a satisfactory performance record with BBBSEMO
• Employee must discuss the opportunity with current supervisor.
• Employee and supervisor believe the employee has the capacity to take on work above current job responsibilities.
• Employee understands he/she must continue to meet the expectations of current job/role.
• Excellent communication skills, including written communication.
• Ability to manage multiple projects and work with a variety of staff, volunteers & families.
• Excellent interpersonal skills both in person and by phone.

WORK ENVIRONMENT/PHYSICAL REQUIREMENTS

• Technology/computer skills needed. Proficient in the following platforms: MS Office Suite (specifically Word, Excel, & Teams); Outlook, & Zoom.
• Flexible work hours to meet the needs of youth, families, and volunteers, including nights and weekends.
• Home & school visits are a required part of the job.
• Must have car, valid driver's license, and meet state-required automobile insurance minimums.